Terms and conditions - Kids Cooking Classes, Holiday Workshops & Parties

Use of Website

The content of this website is for general information and use only and may change without notice.
We and third parties do not provide warranties or guarantees as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found on this website. You acknowledge that such materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk. You are responsible for ensuring any products, services, or information meet your requirements.
Material on this website, including design, layout, look, appearance, and graphics, is owned or licensed by us. Reproduction is prohibited except in accordance with the copyright notice.
All trademarks not owned or licensed to us are acknowledged.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may contain links to other websites for your convenience. These do not signify our endorsement, and we have no responsibility for the content of linked sites.
You may not create a link to this website from another website or document without our prior written consent.
Your use of this website and any dispute arising out of it is subject to the laws of England & Wales.

Payment for all courses must be made in full to secure your place unless otherwise stated.
Once your booking form is completed, payment received, and booking validated, confirmation will be sent to the email address provided.
Receiving email acknowledgement of payment confirms your booking request.
Places can only be guaranteed for those booking in advance. Walk-ins cannot be guaranteed a place.
All bookings can be cancelled in writing within 14 calendar days of receiving confirmation in accordance with the Consumer Contracts Regulations 2013. Outside this period, bookings are final and non-refundable.
Any medical conditions must be fully disclosed: (1) at the time of booking in writing to Smart Raspberry, and (2) to the cookery teacher at the activity or venue.

You must comply with all rules and regulations issued by Smart Raspberry.
If Smart Raspberry considers that you or your child behave unacceptably, we may require you to cease attending a course. If your place cannot be reallocated, no refund will be issued.

A full risk assessment will be carried out before any activity at a new venue.
Smart Raspberry holds a current emergency aid certificate issued by an appropriate body.
By agreeing to these Terms, you provide consent for staff to administer any necessary first aid to your child.
For safety reasons, all attendees must tie long hair back and wear an apron.
It is the parent/guardian’s responsibility to ensure children wear appropriate clothing.

We make every effort to ensure cooking workshops are safe and enjoyable. However, cooking is a hands-on activity and may involve potentially dangerous kitchen utensils and equipment, including knives, graters, peelers, hobs, ovens, and food processors.
Supervised Use of Kitchen Equipment: Participants may use age-appropriate kitchen tools under close supervision. All equipment is introduced safely, and children are taught correct handling techniques. Tasks are adapted according to age and ability. By booking a Smart Raspberry activity, parents/carers acknowledge that practical cookery carries an inherent risk of minor injury, despite all reasonable safety precautions.
Do not bring items of special value; Smart Raspberry accepts no responsibility for personal possessions.
We are not liable for indirect, special, or consequential loss, or losses arising from events beyond our reasonable control.
Smart Raspberry Cookery School holds Public Liability insurance through Simply Business.

We may take photographs or film during courses for promotion via literature, website, social media, press, and TV.
Parents/guardians who do not want their child photographed/filmed must notify us at booking or in writing before the course starts.
Personal data will be held in accordance with our Privacy Policy.

Promotional codes must be redeemed according to the promotion terms and these Terms and Conditions.
Sibling Discount: When booking more than one child with the same surname on the same form, a sibling discount may apply. The discount applies to the additional child(ren), not the first child.

We may change the timing, content, or teacher of any course at any time.
If a class is cancelled, a credit note for the full booking fee or an alternative session will be offered. If you cannot attend the alternative session, a full-value credit note will be issued.

Children must be collected by a parent or guardian unless written consent for an alternative arrangement is provided.
Children normally allowed to walk home alone may only do so with prior written consent.
A 15-minute grace period applies for late collection. After this, a £10 fee applies per 15 minutes. Persistent lateness may result in termination of the course.

Copies of policies and procedures are available on request at info@smartraspberry.com.

Raise any issues first with the teacher at the activity.
If unresolved, write to info@smartraspberry.com within 7 days of attendance.
Refunds are only issued if Smart Raspberry is proven to be in breach of these Terms and Conditions.

Information on this site is updated regularly, but we exclude any warranties as to quality, accuracy, completeness, or fitness for purpose.
These Terms and Conditions form the entire agreement between you and Smart Raspberry.
By booking, you acknowledge full acceptance of these Terms and confirm you have not relied on other representations.
If any term is unenforceable, the remainder will continue in full force.
These Terms and Conditions are governed by English law and subject to the exclusive jurisdiction of the Courts of England.